Car ManufacturerCarskensoSales and Marketing RantsVWWriters

RM52k just to replace Volkswagen wiring harness? – Why it costs so much

Recently we came across a VW owner who shared his problem with his 1-year plus VW Passat B7. Mr Simran Singh discovered his parking brake has malfunctioned and could not disengage. So he had it towed to an authorised service centre (in this case, Wing Hin Autohaus in Balakong) for …

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Car ManufacturerCarskensoSales and Marketing RantsVWWriters

Volkswagen Malaysia 5-years Mobility Guarantee – NO MORE!

Have you seen Volkswagen Malaysia’s Mobility Guarantee page in their Official Website? Seems that they’ve just added a new clause within the contract that states the 5-years Mobility Guarantee is “Not Applicable for Volkswagen cars purchased before 2009 or after 1st January 2016. Terms and conditions apply” If your car …

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Car ManufacturerCarskensoProtonSales and Marketing RantsVWWriters

My New Proton brand versus VW Always By Your Side?

Ownership Experience – something intangible that makes or breaks a brand. If it’s rotten, it’s like cancer – starts off with a few unhappy customers whose number steadily build until you wake up one day and see shitty reviews about your brand everywhere. By then, the company would try to execute …

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Car ManufacturerCarskensoSales and Marketing RantsVWWriters

Ownership Experience – It’s not just the price tag you’re paying

If you’ve not read the article written by veteran motoring journalist Chris Wee about the lost art of selling a car, I implore you to do so HERE. Not only did Chris delivered his opinion in a manner that’s entertaining and easy to understand, he touched on a subject we’d all experienced …

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Car ManufacturerCarskensoSales and Marketing RantsVWWriters

Volkswagen – should you buy one now? Part II

As some of you may already know, I have a Volkswagen Golf 1.4 TSI. My experience with the Golf since 2011 when I first took it home has been marked with ups and downs but overall, I am satisfied with the vehicle. During the course of ownership, I had to change …

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Car ManufacturerCarsSales and Marketing RantsVW

Volkswagen – should you buy one now? Part I

Reputation is everything these days. It’s not something you can see or touch but it’s all powerful. Through it, you get stuffs like brand loyalty and trust, the very substance that makes the world go round. Reputation is pretty much like karma where you can swing either positively or negatively …

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Car ManufacturerCarsSales and Marketing RantsVW

Volkswagen Malaysia launched Mobility Guarantee Program

Couple of weeks ago, I made a remark that the 5-year Mobility Guarantee found in Volkswagen Group Malaysia’s proposition was a little off as it required the breakdown to occur 100km from the owner’s residence AND repairs to be estimated to be longer than 48 hours (you can read about …

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