Car ManufacturerCarskensoTest DrivesVWWriters

The Volkswagen Passat 1.8 TSI – Dare you?

Let’s start by addressing the elephant in the room – the Volkswagen branding has seen better days. Since 2013, there has been VW owners complaining about various issues with their VW ownership experience. Among them are poor after sales service, vehicle reliability issues, problematic insurance-based warranty claims and those who follow …

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Car ManufacturerCarsEventsVW

The all-new Volkswagen Tiguan – now open for booking

It was a little odd finding myself in a Volkswagen event since the last event I attended was – I can’t even recall. Yet here I am to witness Volkswagen Passenger Cars Malaysia (VPCM) unveiling the all-new Tiguan. Over the last year, we’ve been seeing mule tests being done on our …

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Car ManufacturerCarskensoVWWriters

Volkswagen to maintain pricing strategy?

Recently at the new Volkswagen Passat B8 and Bettle Dune launch, the new Managing Director of Volkswagen Passenger Cars Malaysia (VPCM) Florian Steiner went on the record to say that prices of Volkswagen vehicles in Malaysia would not be increased despite the weakening ringgit against foreign currency. While prices won’t …

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Car ManufacturerCarskensoSales and Marketing RantsVWWriters

Volkswagen Group restructures local subsidiary, VGM – UPDATED 1 SEPT 2016

It has been reported recently that Volkswagen Audi Group (VAG) has brought in Porsche Holdings Salzburg to improve the current situation in Malaysia, that is to say the brand’s reputation is in tatters, sales numbers are not going anywhere without huge discounts that cut into profits while owners remaining disillusioned …

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Car ManufacturerCarskensoSales and Marketing RantsVWWriters

RM52k just to replace Volkswagen wiring harness? – Why it costs so much

Recently we came across a VW owner who shared his problem with his 1-year plus VW Passat B7. Mr Simran Singh discovered his parking brake has malfunctioned and could not disengage. So he had it towed to an authorised service centre (in this case, Wing Hin Autohaus in Balakong) for …

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Car ManufacturerCarskensoSales and Marketing RantsVWWriters

Volkswagen Malaysia 5-years Mobility Guarantee – NO MORE!

Have you seen Volkswagen Malaysia’s Mobility Guarantee page in their Official Website? Seems that they’ve just added a new clause within the contract that states the 5-years Mobility Guarantee is “Not Applicable for Volkswagen cars purchased before 2009 or after 1st January 2016. Terms and conditions apply” If your car …

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Car ManufacturerCarskensoProtonSales and Marketing RantsVWWriters

My New Proton brand versus VW Always By Your Side?

Ownership Experience – something intangible that makes or breaks a brand. If it’s rotten, it’s like cancer – starts off with a few unhappy customers whose number steadily build until you wake up one day and see shitty reviews about your brand everywhere. By then, the company would try to execute …

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