Bank Negara Malaysia Moratorium – No U-turn?
Yesterday many of us were surprised to hear that Bank Negara Malaysia has seemingly done a U-turn, rescinding its policy that there will be no interest charged in the 6-months bank moratorium. Then the Association of Banks Malaysia (ABM) issued a statement saying banking institutions will provide borrowers with two options …
Security Risk When Buying a Second Hand App Connected Vehicle
How do you feel about this;- Your family or yourself is being stalked by a stranger who seems to know precisely where you are all the time? A stranger can access your vehicle any time and take what he/she wants without forcefully breaking in? Being locked out of your car …
Renault Subscription – Why buy when you can subscribe?
TC Euro Cars has introduced ‘Renault Subscription’ where customers can – well, subscribe to a Renault Captur crossover and/or the premium flagship Renault Koleos D-segment SUV for a fixed fee per month. Think of it like subscribing to a news portal like Malaysiakini where if you don’t feel like it, …
LOKATAG BUILT-IN TOLL READER FOR AFTERMARKET LAUNCHED
I have a Smart Tag that’s been following me for some years now. The bracket that holds the battery in place is partly broken but it still functions so I leave it be. Every once in a while, the “low battery” beep would sound and shaking or lightly banging it …
Expensive plug-in hybrid battery costs – Not everything is as it seems
As someone involved in the business of supplying equipment, I can say that not all customers are easy to deal with. Some can be extremely unreasonable & make ludicrous demands of you, failing which they either threaten to harm your business on social media or just outright do it. …
The Road Towards Customer Service Excellence – More is needed for the Volkswagen Cares Customer Loyalty Program
At an automotive event recently, a senior journalist confided in me that he has lots of admiration for Volkswagen vehicles and as one who has tested & reviewed numerous models, a VW never fails to put a smile on his face. As we all knew the DSG along with a …
Travelling in Bangkok – Taxis and Grab
Overcharging customers Refusal to use meters Refusal to take passengers to certain destinations Illegally modifying their meters Taking long detours Sounds familiar? We’ve seen it all in the Malaysian taxi industry. Yet, the recent encounter I had isn’t Malaysia; it’s Thailand. I’ve been to Bangkok numerous time but I think …